Welcome! The doors to our online customer support are always open. The best place to look for answers to technical questions/problems is the product help file:
If you encounter a problem you can try monitoring the log file. Please check the help file for more information about monitoring the log file.
If you don't even get to the point that your SSH Server is up and running and the log file does not exist, check if the error message that you get is listed on the list of error messages in the table below. Next to each error you find the corresponding recommended course of action.
And of course, you can always contact our technical support.
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